The modern Ardo washing machine is designed in such a way that the user is notified of the slightest problem by a self-diagnosis system. This system, having found a breakdown, displays fault codes on the display.
If the owner of the washing machine knows what the code means, why it appeared and what to do in this case, then it can prevent a serious breakdown.
Often you can determine what a particular code means by scrolling through the user manual. If the instruction is lost, refer to our detailed summary of all possible fault codes of SM Ardo.
Below you will find all the codes, the reasons for their appearance and most importantly - ways to solve the problem with your own hands.
Ardo washer error table: decryption and reset
Code | Decryption | Possible reasons | What to do |
E00, E01 | There are difficulties with draining waste water from the washing machine system. | The washing machine generates an error E00 or E01 if the filtration systems for draining the water are clogged. | To fix the error yourself, it is worth examining the elements of the drainage system for clogging: drain hose, drain filter, nozzle and pump. The easiest way to clean the filter and drain hose is to start with this. |
E02 | When E02, one of the washing steps is incorrectly performed: pouring, spinning or draining the water. | The first reason the machine shows error 02 is the kink of the water drain hose. | Try to eliminate the bend of the hose, check for damage. Replace hose if necessary. |
E03 | Water does not drain from the tank. The drain time may have been exceeded (the drain lasted more than 90 seconds). | The manufacturer reports that with this technical malfunction, it is worth contacting a service center. We justify this recommendation a bit: the drain pipe, which is responsible for draining water from the tank, may be clogged. To clean or replace it, you need to open the SMA housing - and not every user can do it. | The only thing you can do: try to restart the machine - it happens that error codes appear due to an internal system failure. |
F2 | The error may not have clear signs. Or there are problems with heating the water. | Damage to the temperature sensor, heat heater or electronic unit - the causes of the error Ф2. | The sensor, heater or module should be replaced, determining the cause of the error. Diagnostics required. |
F4 | Water does not drain from the tank. | With an F4 error, there may be problems with the correct connection of the drain hose (not according to the instructions). Malfunctions in the operation of the drainage pump are not ruled out. | Check that the water drain hose is positioned correctly. If this reason is excluded, then you need to check the pump and, if it breaks, replace it. |
F5 | Water is simultaneously drained and accumulated (siphon effect). | If the machine shows F5 on the display, it means that the water drain hose is not connected correctly. Clogging of the strainer on the bay valve is also possible. | How to fix the malfunction:
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F6, F9, F12 | SMA gives an error F6, F9 or F12 in the event of a breakdown of the electric motor. | Diagnostics and, if necessary, repair of the electric motor is required. | |
F8 | The tank has exceeded the permissible water level. | If F8 is displayed on the board, then:
| How to fix the situation:
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F13, F14 | Errors F13 and F14 report the failure of the main board - the electronic module. | If one of the errors is on, it means that contacts on the module could oxidize and burn out, whole parts of the board or the entire block could fail. | If resetting errors by rebooting did not help, you will need to repair or replace the electronic module. This task is best entrusted to a good master. |
Now, knowing what error codes your Ardo washing machine can give, you can quickly identify the cause of the breakdown and provide the first aid to the washer.
Many breakdowns are easy to repair, do not require special training and special tools. Following our recommendations, you can significantly extend the performance of your Ardo.